Terms of service.

Effective Date: July 2025

Welcome to our website. By booking an appointment or using our services, you agree to the following terms and conditions.

1. Services Provided

We provide physiotherapy assessments, treatments, and rehabilitation sessions. All services are delivered by Joe Wilcox, a qualified and insured practitioner.

2. Booking and Cancellation

Appointments can be booked online via Cliniko or directly by phone/email.

  • Cancellations require at least 24 hours’ notice.

  • Late cancellations or missed appointments may incur a fee.

3. Payments

Payment is required at the time of service unless otherwise agreed.

4. Medical Disclaimer

Physiotherapy services are provided based on clinical assessment. Results may vary depending on your condition and adherence to advice. We do not guarantee specific outcomes.

Always consult your GP or healthcare provider if unsure whether physiotherapy is appropriate for your condition.

5. Liability

While we take every care to provide safe and effective treatment, we are not liable for:

  • Injuries resulting from misuse of advice or exercises

  • Issues arising from undisclosed medical history

6. Your Responsibilities

You agree to:

  • Provide accurate and full medical history

  • Follow prescribed treatment and exercise guidance

  • Inform us of any changes in your health

7. Changes to Terms

We may update these terms from time to time. Changes will be posted on our website with a new effective date.

8. Contact Us

For any questions or concerns, please contact:

Joe Wilcox - MOVE3D Physiotherapy
Email: move3dphysio@gmail.com
Address: Long Acres, Farfield, Upper Cam, Dursley GL11 5HE